TapmadTV $3M Digital Transformation Programme

Built the PMO from scratch and ran governance for Pakistan's first licensed OTT platform, risk register, RAID logs, milestone tracking, SteerCo reporting and stage-gated capital project delivery, landed on schedule across 5 technology workstreams.

A first-of-its-kind regulated OTT launch in Pakistan: no internal PMO, 8 international vendors with different delivery cultures, 5 parallel technology workstreams, content-rights obligations, and a regulator-facing launch deadline with no slip room.

• PMO operating model, risk register, RAID logs, decision logs, milestone tracking
• PMBOK-based stage gates for capital project workstreams (CDN, CMS infrastructure)
• Agile delivery cadence for iOS, Android and web product workstreams
• Vendor governance: SLAs, escalation paths, joint planning ceremonies
• SteerCo with monthly board reporting; weekly programme reviews
• Content-rights and regulator-facing compliance tracking

• Programme broken into 5 workstreams with named workstream leads + RACI
• RAID register as the single source of truth, no parallel risk lists
• Stage gates between vendor procurement → integration → UAT → launch
• Joint vendor war room for the final 6 weeks before launch

Programme Manager / PMO Lead. Owned governance, stakeholder management, vendor relationships, risk posture and launch readiness end-to-end. Direct reporting line to the CEO and the board's tech committee.

• Delivered Pakistan's first licensed OTT platform on schedule
• Held 5 technology workstreams to a single launch milestone with zero workstream slip
• Built a PMO playbook the company continued to use after launch
• Established agile delivery practices across the 25-person product and engineering team

• Hybrid PMBOK + Agile model added overhead, accepted because the regulator-facing capital workstreams needed gate evidence
• Centralised vendor escalations through PMO, slowed minor decisions, prevented vendor-on-vendor finger-pointing

• First-of-kind regulated launches do not survive a pure-Agile PMO, capital workstreams need stage gates with auditable evidence.
• Vendor governance is the highest-leverage PMO surface. Joint rituals beat written SLAs every time.
• RAID is only useful if every entry has an owner, a date and a decision path. Otherwise it is a log, not a register.

The transferable core: a PMO that carries capital workstreams, vendor stacks, regulator-facing launch dates and hybrid governance to a fixed launch. Banks, regulated fintechs and central-bank-licensed platforms all run programmes shaped exactly like this; only the logo changes.